Creative agency Arnold Worldwide have named Marc Blanchard as EVP, head of experience design, effective immediately.

In this role, Marc will work with Arnold’s leadership team and Havas CX global leadership to build on existing success and enhance the agency’s customer experience offering across its portfolio of clients, including Progressive Insurance, PNC Bank, ADP, and De Beers. Marc will report to Arnold CEO George Sargent.

“We’re thrilled to welcome Marc into the fold at Arnold,” said George Sargent, CEO of Arnold Worldwide. “CMOs today are under pressure to deliver cohesive — often personalised — experiences across channels, ensuring that innovation, experience, and brand all work in concert to drive growth. Marc brings the vision and craft to meet that challenge, and his leadership will help take our experience design offering to the next level.”

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